/home/smartonegroup/www/system/ui/theme/default/tickets_admin_list.tpl
{extends file="$layouts_admin"}
{block name="content"}
<div class="subheader">
<h1 class="subheader-title">
<i class='subheader-icon fal fa-life-ring'></i> {$_L['Tickets']} <span class='fw-300'></span>
</h1>
<div class="subheader-block d-lg-flex align-items-center">
<a href="{$_url}tickets/admin/tickets" class="btn btn-primary me-2"><i class="fal fa-list"></i></a>
<a href="{$_url}tickets/admin/create/" class="btn btn-primary"><i class="fal fa-plus"></i> {$_L['Open Ticket']}</a>
</div>
</div>
<div class="row">
<div class="col-md-12">
<div class="panel">
<div class="panel-container">
<div class="panel-content">
<div class="row">
<div class="col-md-3 col-sm-6">
<form>
<div class="mb-3">
<label for="filter_account">{$_L['Customer']}</label>
<input type="text" id="filter_account" name="filter_account" class="form-control">
</div>
<div class="mb-3">
<label for="filter_status">{$_L['Status']}</label>
<select class="form-select" id="filter_status" name="filter_status" size="1">
<option value="">All</option>
<option value="Open">Open</option>
<option value="On Hold">On Hold</option>
<option value="Escalated">Escalated</option>
<option value="Closed">Closed</option>
</select>
</div>
<div class="mb-3">
<label for="filter_status">{$_L['Staff']}</label>
<select class="form-select" id="filter_by_staff" name="filter_by_staff">
<option value="">--</option>
{foreach $staffs as $staff}
<option value="{$staff->id}">{$staff->fullname}</option>
{/foreach}
</select>
</div>
<div class="mb-3">
<label for="filter_company">{$_L['Company']}</label>
<input type="text" id="filter_company" name="filter_company" class="form-control">
</div>
<div class="mb-3">
<label for="filter_email">{$_L['Email']}</label>
<input type="email" id="filter_email" name="filter_email" class="form-control">
</div>
<div class="mb-3">
<label for="filter_subject">{$_L['Subject']}</label>
<input type="text" id="filter_subject" name="filter_subject" class="form-control">
</div>
<button type="submit" id="ib_filter" class="btn btn-primary">{$_L['Filter']}</button>
<br>
</form>
</div>
<div class="col-md-9 col-sm-6 ib_right_panel">
<div id="ib_act_hidden" style="display: none;">
<a href="#" id="set_status" class="btn btn-primary"><i class="fal fa-tags"></i> Set Status</a>
<a href="#" id="delete_multiple_customers" class="btn btn-danger"><i class="fal fa-trash"></i> {$_L['Delete']}</a>
<hr>
</div>
<div class="table-responsive" id="ib_data_panel">
<table class="table table-bordered display" id="ib_dt" width="100%">
<thead>
<tr class="heading">
<th width="100px;">#</th>
<th width="60px;">{$_L['Image']}</th>
<th>{$_L['Subject']}</th>
<th>{$_L['Customer']}</th>
<th>{$_L['Company']}</th>
<th>{$_L['Assigned To']}</th>
<th class="text-end" style="width: 80px;">{$_L['Status']}</th>
</tr>
</thead>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
{/block}
{block name="script"}
<script>
$(function() {
var _url = $("#_url").val();
var $ib_data_panel = $("#ib_data_panel");
$ib_data_panel.block({ message:block_msg });
var selected = [];
var ib_act_hidden = $("#ib_act_hidden");
function ib_btn_trigger() {
if(selected.length > 0){
ib_act_hidden.show(200);
}
else{
ib_act_hidden.hide(200);
}
}
$('#filter_by_staff').select2({
}
).on('change',function () {
});
$('[data-bs-toggle="tooltip"]').tooltip();
var ib_dt = $('#ib_dt').DataTable( {
"serverSide": true,
"ajax": {
"url": base_url + "tickets/admin/json_list/",
"type": "POST",
"data": function ( d ) {
d.account = $('#filter_account').val();
d.email = $('#filter_email').val();
d.company = $('#filter_company').val();
d.status = $('#filter_status').val();
d.subject = $('#filter_subject').val();
d.staff = $('#filter_by_staff').val();
}
},
"pageLength": 20,
responsive: true,
fixedHeader: {
headerOffset: 50
},
"columnDefs": [
{
"render": function ( data, type, row ) {
return '<a href="' + base_url +'tickets/admin/view/'+ row[7] +'">'+ data +'</a>';
},
"targets": 2
},
{
"render": function ( data, type, row ) {
return '<a href="' + base_url +'contacts/view/'+ row[8] +'">'+ data +'</a>';
},
"targets": 3
},
{ "orderable": false, "targets": 6 },
{ "orderable": false, "targets": 1 },
{ className: "text-center", "targets": [ 1 ] }
],
"order": [[ 0, 'asc' ]],
"scrollX": true,
"initComplete": function () {
$ib_data_panel.unblock();
},
select: {
info: false
},
"language": {
"emptyTable": "{$_L['No items to display']}",
"info": "{$_L['Showing _START_ to _END_ of _TOTAL_ entries']}",
"infoEmpty": "{$_L['Showing 0 to 0 of 0 entries']}",
buttons: {
pageLength: '{$_L['Show all']}'
},
searchPlaceholder: "{__('Search')}"
},
} );
var $ib_filter = $("#ib_filter");
$ib_filter.on('click', function(e) {
e.preventDefault();
$ib_data_panel.block({ message:block_msg });
ib_dt.ajax.reload(
function () {
$ib_data_panel.unblock();
}
);
});
$ib_data_panel.on('click', '.cdelete', function(e){
e.preventDefault();
var lid = this.id;
app.confirm(_L['are_you_sure'], function(result) {
if(result){
$.get( base_url + "tickets/admin/delete/"+lid, function( data ) {
$ib_data_panel.block({ message:block_msg });
ib_dt.ajax.reload(
function () {
$ib_data_panel.unblock();
}
);
});
}
});
});
$('body').on('change', '#bulk_status', function(e){
$('.webui-popover').block({ message: block_msg});
$.post( base_url + "tickets/admin/set_status/", { status: $('#bulk_status').val(), ids: selected })
.done(function( data ) {
$('.webui-popover').unblock();
$ib_data_panel.block({ message:block_msg });
ib_dt.ajax.reload(
function () {
$ib_data_panel.unblock();
}
);
toastr.success(data);
});
});
$("#delete_multiple_customers").click(function(e){
e.preventDefault();
app.confirm(_L['are_you_sure'], function(result) {
if(result){
$.redirect(base_url + "tickets/admin/delete_multiple/",{ type: "tickets", ids: selected});
}
});
});
});
</script>
{/block}
