/home/smartonegroup/www/system/ui/theme/default/client_tickets_new.tpl
{extends file="$layouts_client"}
{block name="content"}
<div class="panel mx-auto" style="width: 100%; max-width: 800px;">
<div class="panel-container">
<div class="panel-content">
<section id="ib_box">
<div>
{if isset($notify)}
{$notify}
{/if}
<form method="post" action="{$_url}client/tickets/create_post/" id="iform" name="iform">
<div class="mb-3">
<label for="account">{$_L['Full_Name']}</label>
<input type="text" class="form-control" id="account" name="account" value="{$user->account}" disabled>
</div>
<div class="mb-3">
<label for="email">{$_L['Email']}</label>
<input type="email" class="form-control" id="email" name="email" value="{$user->email}" disabled>
</div>
<div class="mb-3">
<label for="subject">{$_L['Subject']}</label>
<input type="text" class="form-control" id="subject" name="subject">
</div>
<div class="row">
<div class="col-md-6">
<div class="mb-3">
<label for="department">{$_L['Department']}</label>
<select class="form-select" id="department" name="department" size="1">
{foreach $deps as $dep}
<option value="{$dep['id']}">{$dep['dname']}</option>
{foreachelse}
<option value="0">{$_L['None']}</option>
{/foreach}
</select>
</div>
</div>
<div class="col-md-6">
<div class="mb-3">
<label for="urgency">{$_L['Priority']}</label>
<select class="form-select" id="urgency" name="urgency" size="1">
<option value="High">{$_L['High']}</option>
<option value="Medium" selected>{$_L['Medium']}</option>
<option value="Low">{$_L['Low']}</option>
</select>
</div>
</div>
</div>
<div class="mb-3 mt-3">
<label for="message">{$_L['Description']}</label>
<textarea id="message" class="form-control sysedit" name="message"></textarea>
<div class="help-block"><a data-bs-toggle="modal" href="#modal_add_item"><i class="fal fa-paperclip"></i> {$_L['Attach File']}</a> </div>
</div>
<input type="hidden" name="attachments" id="attachments" value="">
<button type="submit" id="ib_form_submit" class="btn btn-primary">{$_L['Submit']}</button>
</form>
</div>
</section>
</div>
</div>
</div>
<div class="modal fade" id="modal_add_item" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-dialog" role="document">
<div class="modal-content">
<div class="modal-header">
<h4 class="modal-title">
{$_L['Attach File']}
</h4>
<button type="button" class="close btn btn-danger" data-bs-dismiss="modal" aria-label="Close">
<span aria-hidden="true"><i class="fal fa-times"></i></span>
</button>
</div>
<div class="modal-body">
<form action="" class="dropzone" id="upload_container">
<div class="dz-message">
<h3> <i class="fal fa-cloud-upload"></i> {$_L['Drop File Here']}</h3>
<br />
<span class="note">{$_L['Click to Upload']}</span>
</div>
</form>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-secondary" data-bs-dismiss="modal">{$_L['Close']}</button>
</div>
</div>
</div>
</div>
{* <div id="modal_add_item" class="modal fade" tabindex="-1" data-width="600" style="display: none;">*}
{* <div class="modal-header">*}
{* <button type="button" class="close btn btn-danger" data-bs-dismiss="modal" aria-hidden="true">×</button>*}
{* <h4 class="modal-title">{$_L['Attach File']}</h4>*}
{* </div>*}
{* <div class="modal-body">*}
{* <div class="row">*}
{* <div class="col-md-12">*}
{* <form action="" class="dropzone" id="upload_container">*}
{* <div class="dz-message">*}
{* <h3> <i class="fal fa-upload"></i> {$_L['Drop File Here']}</h3>*}
{* <br />*}
{* <span class="note">{$_L['Click to Upload']}</span>*}
{* </div>*}
{* </form>*}
{* </div>*}
{* </div>*}
{* </div>*}
{* <div class="modal-footer">*}
{* <button type="button" data-bs-dismiss="modal" class="btn btn-danger">Close</button>*}
{* </div>*}
{* </div>*}
{/block}
{block name="script"}
<script>
Dropzone.autoDiscover = false;
$(function() {
var _url = $("#_url").val();
var $ib_form_submit = $("#ib_form_submit");
var $create_ticket = $("#create_ticket");
var $ib_box = $("#ib_box");
$('.sysedit').redactor({
buttonsHide: ['html'],
});
var upload_resp;
var ib_file = new Dropzone("#upload_container",
{
url: _url + "client/tickets/upload_file/",
maxFiles: 10,
acceptedFiles: "image/jpeg,image/png,image/gif"
}
);
ib_file.on("sending", function() {
$ib_form_submit.prop('disabled', true);
});
ib_file.on("success", function(file,response) {
$ib_form_submit.prop('disabled', false);
upload_resp = response;
if(upload_resp.success == 'Yes'){
toastr.success(upload_resp.msg);
// $file_link.val(upload_resp.file);
// files.push(upload_resp.file);
//
// console.log(files);
$('#attachments').val(function(i,val) {
return val + (!val ? '' : ',') + upload_resp.file;
});
}
else{
toastr.error(upload_resp.msg);
}
});
$ib_form_submit.on('click', function(e) {
e.preventDefault();
$ib_box.block({ message: block_msg });
$.post( _url + "client/tickets/add_post/", { subject: $("#subject").val(), department: $("#department").val(), urgency: $("#urgency").val(), message: $('#message').val(), attachments: $("#attachments").val()} )
.done(function( data ) {
if(data.success == "Yes"){
window.location.href = _url + "client/tickets/view/" + data.tid + "/";
}
else {
$ib_box.unblock();
toastr.error(data.msg);
// console.log(data);
}
});
});
});
</script>
{/block}
