/home/smartonegroup/public_html/system/ui/theme/default/tickets_client_notify.tpl
<div class="paper">
    <section class="panel" id="ib_box">
        <div class="panel-body" style="font-size: 14px;">
            <div>




                <div class="login-brand text-center">
                    <img class="logo" src="{$app_url}storage/system/logo.png" alt="Logo">

                </div>

                <hr>

                {if isset($notify)}
                    {$notify}
                {/if}


            </div>




        </div>
    </section>

</div>
Path: home/smartonegroup/public_html/system/ui/theme/default