/home/smartonegroup/public_html/system/ui/theme/default/tickets_admin_create.tpl
{extends file="$layouts_admin"}
{block name="content"}
<div class="row">
<div class="col-md-12">
<div class="panel" id="ib_box">
<div class="panel-hdr">
<h2>{$_L['Open Ticket']}</h2>
</div>
<div class="panel-container">
<div class="panel-content">
<form id="create_ticket" class="form-horizontal push-10-t push-10" method="post">
<div class="mb-3">
<div class="col-xs-12">
<label for="cid">{$_L['Customer']}</label>
<select id="cid" name="cid" class="form-control">
<option value="">{$_L['Customer']}...</option>
{foreach $customers as $cs}
<option value="{$cs['id']}"
{if $p_cid eq ($cs['id'])}selected="selected" {/if}>{$cs['account']} {if $cs['email'] neq ''}- {$cs['email']}{/if}</option>
{/foreach}
</select>
</div>
</div>
<div class="mb-3">
<div class="col-xs-12">
<div class="mb-3">
<label for="subject">{$_L['Subject']}</label>
<input class="form-control" type="text" id="subject" name="subject" autofocus>
</div>
</div>
</div>
<div class="row">
<div class="col-6">
<div class="mb-3">
<label for="department">{$_L['Department']}</label>
<select class="form-select" id="department" name="department" size="1">
{foreach $deps as $dep}
<option value="{$dep['id']}">{$dep['dname']}</option>
{foreachelse}
<option value="0">None</option>
{/foreach}
</select>
</div>
</div>
<div class="col-6">
<div class="mb-3">
<label for="urgency">{$_L['Priority']}</label>
<select class="form-select" id="urgency" name="urgency" size="1">
<option value="High">{$_L['High']}</option>
<option value="Medium" selected>{$_L['Medium']}</option>
<option value="Low">{$_L['Low']}</option>
</select>
</div>
</div>
</div>
<div class="mb-3 mt-3">
<label for="content">{$_L['Message']}</label>
<textarea id="content" class="form-control sysedit" name="content"></textarea>
<div class="help-block"><a data-bs-toggle="modal" href="#modal_add_item"><i class="fal fa-paperclip"></i> {$_L['Attach File']}</a> </div>
</div>
<div class="mb-3">
<input type="hidden" name="attachments" id="attachments" value="">
<button class="btn btn-primary" id="ib_form_submit" type="submit"><i class="fal fa-send push-5-r"></i> {$_L['Save']}</button>
</div>
</form>
</div>
</div>
</div>
</div>
</div>
<div class="modal fade" id="modal_add_item" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-dialog" role="document">
<div class="modal-content">
<div class="modal-header">
<h4 class="modal-title">
{$_L['Attach File']}
</h4>
<button type="button" class="close btn btn-danger" data-bs-dismiss="modal" aria-label="Close">
<span aria-hidden="true"><i class="fal fa-times"></i></span>
</button>
</div>
<div class="modal-body">
<form action="" class="dropzone" id="upload_container">
<div class="dz-message">
<h3> <i class="fal fa-cloud-upload"></i> {$_L['Drop File Here']}</h3>
<br />
<span class="note">{$_L['Click to Upload']}</span>
</div>
</form>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-secondary" data-bs-dismiss="modal">{$_L['Close']}</button>
</div>
</div>
</div>
</div>
{* <div id="modal_add_item" class="modal fade" tabindex="-1" data-width="600" style="display: none;">*}
{* <div class="modal-header">*}
{* <button type="button" class="close btn btn-danger" data-bs-dismiss="modal" aria-hidden="true">×</button>*}
{* <h4 class="modal-title">Add File</h4>*}
{* </div>*}
{* <div class="modal-body">*}
{* <div class="row">*}
{* <div class="col-md-12">*}
{* <form action="" class="dropzone" id="upload_container">*}
{* <div class="dz-message">*}
{* <h3> <i class="fal fa-cloud-upload"></i> Drop File Here</h3>*}
{* <br />*}
{* <span class="note">Or Click to Upload</span>*}
{* </div>*}
{* </form>*}
{* </div>*}
{* </div>*}
{* </div>*}
{* <div class="modal-footer">*}
{* <button type="button" data-bs-dismiss="modal" class="btn btn-danger">Close</button>*}
{* </div>*}
{* </div>*}
{/block}
{block name="script"}
<script type="text/javascript" src="{$app_url}ui/lib/redactor/redactor.min.js"></script>
<script>
Dropzone.autoDiscover = false;
$(function () {
$('#content').redactor(
{
minHeight: 200 // pixels
}
);
var _url = $("#_url").val();
var $ib_form_submit = $("#ib_form_submit");
var $create_ticket = $("#create_ticket");
var $ib_box = $("#ib_box");
$("#cid").select2({
}
);
var upload_resp;
var ib_file = new Dropzone("#upload_container",
{
url: _url + "tickets/admin/upload_file/",
maxFiles: 10,
acceptedFiles: "image/jpeg,image/png,image/gif"
}
);
ib_file.on("sending", function() {
$ib_form_submit.prop('disabled', true);
});
ib_file.on("success", function(file,response) {
$ib_form_submit.prop('disabled', false);
upload_resp = response;
if(upload_resp.success == 'Yes'){
toastr.success(upload_resp.msg);
// $file_link.val(upload_resp.file);
// files.push(upload_resp.file);
//
// console.log(files);
$('#attachments').val(function(i,val) {
return val + (!val ? '' : ',') + upload_resp.file;
});
}
else{
toastr.error(upload_resp.msg);
}
});
$ib_form_submit.on('click', function(e) {
e.preventDefault();
$ib_box.block({ message: block_msg });
$.post( _url + "tickets/admin/add_post/", { cid: $("#cid").val(), subject: $("#subject").val(), department: $("#department").val(), urgency: $("#urgency").val(), message: $('#content').val(), attachments: $("#attachments").val()} )
.done(function( data ) {
if(data.success == "Yes"){
window.location.href = _url + "tickets/admin/view/" + data.id + "/";
}
else {
$ib_box.unblock();
toastr.error(data.msg);
// console.log(data);
}
});
});
});
</script>
{/block}
