/home/smartonegroup/public_html/system/system/models/TicketPredefinedReply.php
<?php
use Illuminate\Database\Eloquent\Model;

class TicketPredefinedReply extends Model
{
    protected $table = 'sys_canned_responses';
    public $timestamps = false;

}
Path: home/smartonegroup/public_html/system/system/models